What technology does SoftSmile use for treatment planning?

VISION is our proprietary treatment planning software built by orthodontists for orthodontists. It combines advanced AI-driven tooth movement prediction with real-time doctor control, allowing you to adjust, review, and approve cases faster and with greater precision.

How does pricing work?

We offer clear, competitive pricing with flexible options. No hidden fees. Volume discounts are available. Each case includes unlimited refinements, one extra free shipping for replacements, and one free aligner replacement in case your patient loses trays.

How fast is the turnaround time?

Typical turnaround is up to 24 hours from scan upload to case review, followed by 10 business days for manufacturing and standard U.S. shipping times for approved cases.

Can I easily modify treatment plans?

Yes. With VISION, doctors can adjust final tooth positions directly in the portal and submit changes for replanning. Staging adjustments can be requested through comments, with our advanced staging engine recalculating precise results for the next revision. Doctors can review force visualization and use advanced tools that automatically detect and help avoid collisions, supporting safer and more predictable treatment planning.

How does SoftSmile ensure accuracy in treatment plans?

Every plan goes through AI-assisted modeling, but final approval always rests with the doctor. Our system includes tools like a Virtual Articulator to check occlusion, ensuring both function and esthetics are balanced before production.

Does SoftSmile integrate with other digital tools in my practice?

Absolutely. VISION supports all scan files — simply upload an STL at the RX stage. The system also supports CBCT data for complex cases, giving you full digital flexibility.

How does SoftSmile support complex orthodontic cases?

Beyond standard aligner cases, our technology enables advanced biomechanics analysis. Features like custom attachment design, auxiliaries, and precise staging options give orthodontists the flexibility to treat even complex malocclusions confidently.

How are aligners manufactured?

Aligners are produced in the U.S. through our exclusive partner lab, ensuring quality and fast delivery.

What kind of support is available?

You'll have access to live clinical experts, email/chat support, and training resources. We provide case-by-case assistance whenever you need it.

Do you offer refinements?

Yes, refinements are included depending on the complexity of a case.

Is there a minimum case commitment?

No, you can start with as few or as many cases as you like.

Do you provide onboarding or training?

Yes, onboarding is free and includes portal training, clinical guides, and ongoing webinars.

SoftSmile Editorial Team

The SoftSmile Editorial Team is the driving force behind the clinical content on our blog, bridging the gap between advanced orthodontic technology and practical clinical application. Composed of experienced clinicians, orthodontists, and technical writers, our team is dedicated to providing practitioners with precise, clinically sound information on clear aligner therapy, digital treatment planning, and the latest innovations in orthodontic software.

Our mission is to empower doctors with the knowledge and tools they need to maintain full clinical control throughout the aligner treatment process. We believe that high-quality orthodontic care starts with a well-crafted plan, and our content reflects this commitment by delivering actionable guidance that enhances precision and predictability in every case.

Our editorial principles are anchored in clinical integrity, technical accuracy, and a deep respect for the doctor's role as the ultimate decision-maker. Every article we produce is thoroughly reviewed to ensure it meets the highest standards of evidence-based practice. We translate complex biomechanical concepts into clear, practical insights, helping clinicians leverage the full potential of digital orthodontics and aligner therapy. The SoftSmile Editorial Team is your trusted partner in achieving consistent, predictable outcomes—one carefully planned case at a time.